faq

what is your sourcing and roasting philosophy?

We work with responsible importers and exporters to source the best green beans from around the world. In sourcing, we recognize that coffee is an agricultural product and therefore we only purchase green coffee from recently-harvested crops at sustainably-run farms. We also attempt to select green coffee both on the intrinsic taste profile of the green beans and the quality of the location, which for us means attempting to purchase green coffee with inherently high sweetness and low acidity. 

Our roasting philosophy is simple: to highlight the natural flavor and sweetness present in each of our green coffee selections. To accomplish this goal, we stay on top of current industry trends and implement robust processes and controls to ensure quality and consistency.

how often do you roast?

We roast our coffee beans to order, which means that we only roast the amount of coffee that we need for each order. This reduces the waste and carbon footprint of our roasting process, and also ensures the freshness and aroma of our coffee.

how does shipping work?

Shipping is $5 on every order under $30. Orders $30 and over ship free! We ship to any address in the United States. After your order is placed, we will ship everything as soon as possible (usually within 1-2 business days) via either UPS or USPS.

what is your return policy?

Due to the perishable nature of most of our products, we do not accept returns. However, if your order arrives damaged or you are unsatisfied with your purchase for any reason, please contact our team. We will respond back to you within one business day to ensure everything is made right for you!

how many servings are in a bag?

Our 12oz bags make about 24 cups of coffee.

how should i store my coffee?

Keep in an air tight container in a dark location at room temperature. Avoid storing in clear canisters that can compromise the taste of the coffee in the long run.

why subscribe?

  1. Top-Notch Quality: Our specialty coffee boasts premium quality that's hard to beat. Sourced from the finest regions and estates, each cup offers a one-of-a-kind flavor profile that's sure to impress.
  2. Exclusive Selections: Subscribers gain access to rare coffee varieties you won't find just anywhere. These limited editions and micro-lots are a hit among true coffee enthusiasts, making the subscription a seriously exciting opportunity.
  3. Freshness Always: Say goodbye to stale beans. Our subscription service ensures you get freshly roasted coffee delivered right to your door, maximizing the taste and aroma in every cup.
  4. Hassle-Free Convenience: No more running out of coffee or making annoying trips to the store. Our subscription brings the goodness of premium coffee straight to you, hassle-free.
  5. Curated by Experts: Leave the decision-making to the pros. Our expert curation means you'll get hand-picked coffee varieties that suit your taste like a charm.
  6. Ethical and Sustainable: We're all about responsible sourcing. By subscribing, you actively support fair trade and eco-friendly initiatives, making your coffee experience all the more satisfying.
  7. Budget-Friendly: Save some cash with our subscription deals. Enjoy cost savings compared to buying individual bags – a win-win for your taste buds and wallet.
  8. Personalized Perfection: Customize your coffee experience just the way you like it. Pick your roast level, grind size, and flavor preferences – it's all about making your cup uniquely yours.
  9. Join the Coffee Community: Be part of a vibrant coffee-loving crew. Subscribing opens the door to exclusive events, forums, and social platforms, connecting you with like-minded coffee aficionados.
  10. Perfect Gift Material: Give the gift of exceptional coffee. A subscription makes for an awesome present, introducing your loved ones to the world of specialty coffee in style.

Crafted for the coffee lovers who prioritize freshness, excellence, social responsibility, and compassion.